Cochyn — Privacy Policy

This Privacy Policy ("Policy") describes the personal data that Cochyn ("we", "us", "our") collects about you when you use our mobile application, how we use it, how we share it, and your rights and choices.

"Personal Data" means any information that relates to an identified or identifiable individual.
"Services" means the Cochyn mobile application and any related services covered by this Policy.

1 Personal data we collect

When you sign in to Cochyn, we collect the following information:

Name
Email address
Profile picture
Chat messages you send within events you participate in
Message reports you submit, including the report reason and a snapshot of the reported message

You may sign in using Google OAuth, Apple Sign-In, or a one-time passcode (OTP) sent to your email address. We do not collect or store passwords.

In the future, we may also collect your phone number to support additional authentication options. This Policy will be updated before any such collection begins.

2 How we use your personal data

We use your Personal Data to:

Provide and operate the Services, including authenticating your identity via OTP or OAuth;
Send you service-related communications, such as OTP codes and notifications about changes to the Service or this Policy;
Facilitate real-time chat between participants within events you are a member of;
Review reported messages and enforce our community guidelines to maintain a safe environment;
Diagnose technical issues and improve the performance and reliability of the Services;
Comply with applicable legal obligations.

We do not use your Personal Data for advertising or marketing purposes.

3 How we share your personal data

We do not sell your Personal Data.

We may share your Personal Data only in the following limited circumstances:

Service Providers. We use third-party services to help operate the app (e.g., cloud hosting, authentication providers). These providers are authorized to access your Personal Data only as necessary to perform services on our behalf and are required to maintain its confidentiality and security.

Legal compliance. We may disclose your Personal Data where required to comply with applicable law, enforce our rights, or protect the safety and security of our users and services.

4 User-generated content and chat

Cochyn includes an in-event chat feature that allows participants of an event to send messages to one another. The following applies to content you create or submit through this feature:

Scope: Chat messages are visible only to other participants of the same event. They are not public or searchable.
Mute and block: You can mute a user within a specific event to stop seeing their messages, or block a user globally to prevent their messages from appearing across all events you share. These preferences are stored in your account.
Reporting: You can report a message by selecting a reason (spam, harassment, inappropriate content, hate speech, threats, or other). When you submit a report, we store the reason, a snapshot of the reported message, and relevant metadata. Reports are reviewed by our moderation team.
Moderation: Our team reviews flagged content and may remove messages or take action on accounts that repeatedly violate our community guidelines.
Retention: Chat messages are retained for as long as the associated event is active, and for a reasonable period thereafter. You may request deletion by contacting us at support@mybizsquare.com.

We do not use the content of your chat messages for advertising purposes and do not sell message content to third parties.

5 Data security and retention

We maintain technical and organizational measures designed to protect your Personal Data against unauthorized access, loss, or misuse. Access to Personal Data is limited to personnel who need it to perform their duties.

We retain your Personal Data for as long as your account is active or as needed to provide the Services. If you request deletion of your account, we will delete your Personal Data unless we are required by law to retain it.

6 Your rights and choices

You may have the following rights regarding your Personal Data, subject to applicable law:

Access: Request a copy of the Personal Data we hold about you.
Deletion: Request that we delete your Personal Data by contacting us at support@mybizsquare.com.
Opt-out of communications: If you no longer wish to receive service notifications from us, you may opt out via the unsubscribe link in those emails. Note that we will still send essential service communications (e.g., OTP codes, Policy updates).

United States — California (CCPA)

If you are a California consumer, you have the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at support@mybizsquare.com. We will verify your request using the email address associated with your account. You will not be discriminated against for exercising these rights.

7 Minors

The Services are not directed to children under the age of 13. We do not knowingly collect Personal Data from children under 13. If you believe a child has provided us with their information, please contact us at support@mybizsquare.com and we will delete it.

8 Local storage

The Cochyn mobile app uses secure local storage on your device to maintain your session and preferences. This data remains on your device and is not shared with third parties.

9 Updates to this Policy

We may update this Policy from time to time. The "Last updated" date at the top of this Policy reflects the most recent revision. We will notify you of material changes via email or an in-app notification.

10 Contact us

If you have any questions or concerns about this Policy or your Personal Data, please contact us at:

✉️ support@mybizsquare.com